In Store & Curbside Pick Up

In Store Pick Up:

  • You will be notified within 1-2 business days that your order is ready to be picked up. Pick up hours are from 10am - 4:30pm daily. 
  • Once notified you will have 2 business days to pick up your order. After 2 business days, the order will be canceled and you will be automatically refunded. 
  • Upon arrival, you will enter the museum through the lobby entrance and inform a representative from Guest Service that you are visiting the retail store. 
  • Items will be available for pick up at the retail store cash desk. 
  • All guests are required to wear face coverings upon entry. 

 

Curbside Pick Up: 

  • You will be notified within 1-2 business days that your order is ready to be picked up. Pick up hours are from 10am - 4:30pm daily. 
  • Once notified you will have 2 business days to pick up your order. After 2 business days, the order will be canceled and you will be automatically refunded.
  • Upon arrival, please pull your vehicle up to the curbside pick up sign located on L'Enfant Plaza SW just outside of the retail store. 
  • Please call 202-654-0953 and state your name, order number, and make/color of your vehicle
  • Please have trunk open or passenger side window down to assist with contactless delivery.